NJTV Signal Changes

Q. Where can I find more information about recent NJTV signal changes?

A. We have heard from viewers expressing concern about service disruptions in 2018.  Thank you for your patience while we looked into these inquiries.  For more information on potential causes and resolutions, click here.

Programming and Schedule

Q. Where can I find out when my favorite show is scheduled?

A. You can view the NJTV program line-up on our website or search for a specific show here. Note: You’ll find both these links under the “Schedule” tab of the NJTV homepage.

Q. I’m a viewer and have questions or concerns about NJTV’s programming. Who do I contact?

A. Our Viewer Services department is happy to help with questions about the NJTV network and its programming. Reach us by phone:

  • Toll free: 800-882-6622
  • Local: 609-777-0031

Or email our Member & Viewer Relations Department.

Q. Where do I sign up for regular updates on NJTV programming and events?

A. We’ll be glad to keep you updated on what’s happening at NJTV; simply sign up for email updates at the top of the homepage.

Q. Why do I hear a voice-over or narration when I watch certain NJTV shows?

A. The narration you are hearing is actually the descriptive video service for the visually impaired. You need to de-activate this feature using the DVS or SAP function on your remote.

Q. Can I view any of NJTV’s programs online?

A. Many programs have episodes available for viewing online. To check out available titles, please visit

Q. How can I obtain a DVD of a program I saw on NJTV?

A. To find out if a program has a DVD available for purchase, please visit the program’s website.

Q. I’m an independent producer with a Jersey-centric program idea or film. Who can I contact?

A. NJTV is always on the look-out for fresh content with a local angle. Share your initial ideas in an email to with PRODUCER INSIGHT in the subject line. If you want to send us a DVD of your already-produced program, please send two DVDs and a brief description to:

P.O. Box 5776
Englewood, NJ 07631
(Note: we cannot return submitted materials)

NJTV News Information

Q. When is the news program, NJTV News with Mary Alice Williams, on?

A. NJTV’s weeknight news program, NJTV News with Mary Alice Williams, brings you the day’s news stories, analysis and commentary from around the state.  It airs on NJTV Monday through Friday at 6pm ET, with encore broadcasts at 7:30pm and 11pm ET. You’ll also find it on THIRTEEN at 5:30pm ET (check local listings).

Q. Where can I find the NJTV News website?

A. NJTV News online is a great source for ever-updating New Jersey news. Log on at

Q. I have an idea or a news release to share with the NJTV News team. Where can I send it?

A. NJTV News welcomes all story ideas. Tell us yours by email.

Q. What are NJTV NEWS’ production and editorial standards?

A. All WNET and Affiliate personnel, contractors, and agents involved in or supporting factual and documentary programming and reporting are responsible for compliance with WNET’s Production Guidelines. In addition, PBS has a comprehensive set of editorial standards and funding guidelines, available here.

NJTV E-Guide Information

Q. How do I receive my NJTV E-Guide?

A. Active NJTV Members who accept email from the station will receive a free subscription to our monthly NJTV E-Guide, sent as part of NJTV’s twice monthly eNewsletter, featuring celebrity interviews, behind-the-scenes stories, and program schedules.

Membership & Donations

Q. How can I support NJTV?

A. NJTV is member-supported community television. Your support keeps NJTV’s quality programs free and independent. We invite you to join NJTV or renew your membership at any amount appropriate for you. Annual member benefits begin at the $40 level. Make your secure donation online today or call 1.855.215.6588 to give by phone.

Explore other ways to give to NJTV:

Q. How do I donate online?

A. If you’re not sure how to get started, or if you just want an overview of how making a donation on our site works, follow the simple steps outlined below.

  1. Decide whether you would like to receive a thank-you gift or just simply make a donation.
  2. If you prefer to receive a thank-you gift for your donation, visit our thank-you gifts hub and select the thank you gift you would like to receive. Once you’ve found a thank-you, select the “Quantity” you want and click “Add to Cart” and that gift and its donation amount will be added to your total. All of your gifts will be displayed with a subtotal. At this point, you can continue browsing, finish making your donation, or cancel your entire donation. You can increase the amount of your dkonation to include up to five thank-you gifts per donation by searching for additional gifts and adding them to your cart. You can also add an additional gift with your order at anytime. When you are ready to complete your transaction and send your donation, click “Proceed to Checkout.” You have now entered our secure server. Just follow the on-screen directions to complete our simple form. If necessary, you can then delete items on your list by selecting the check box in the “Delete” column.
  3. To simply make a donation without a thank-you gift, visit our secure, online No Thank-You Gift donation form. Complete the simple online form and process your donation with a credit card. All of your donation will go towards more quality programming on NJTV.
  4. NJTV’s online donation forms are secure and encrypted for your protection. All credit card numbers submitted to the site are encrypted using “Secure Socket Layer” (SSL) encryption, which is the industry standard for information security and is used by more than 100,000 Web sites in more than fifty countries. Any personal information you submit with your pledge is encrypted and completely secure. Even in the unlikely event that the information you send is intercepted it will not be usable by anyone else.
  5. Your peace of mind and safeguarding is very important to us. If you do not feel comfortable submitting your personal information online you can donate by phone by calling us at 1.855.215.6588.
    If you have any further questions, please email our Member & Viewer Relations Department.
Q. I made a contribution during the last drive. Where’s my thank-you gift?

A. On average, you will receive your thank-you gift six to eight weeks after your pledge payment is processed. If it has been longer than this, please email our Member & Viewer Relations Department.

Q. Why does NJTV have so many fundraising drives?

A. NJTV depends on support from individual donors like you in order to continue bringing you the finest educational, entertaining and thought-provoking programming without commercial interruption. The special programming we offer during our fundraising drives help us to raise the funds to continue producing the programs you enjoy throughout the rest of the year. We continue to look for ways to keep the amount of on-air fundraising to a minimum.

Q. How can I obtain one of the gifts offered during your fundraising drive?

A. You can search for a thank-you gift online by clicking here.

Q. What if I want to leave something to NJTV in my will?

A. Many viewers have provided for NJTV in their wills and, for most of them, it is the largest gift to NJTV they could ever consider. As you review the various deferred gifts discussed on our web site, please keep in mind that one of the simplest ways for you to perpetuate the kind of programming you value so highly is through your will. Click here for more information or contact our office of Planned Giving at 212.560.8521.

Q. How do I know if my company has a Matching Gifts Program?

A. A list of companies that have recently matched employee contributions to NJTV can be viewed by clicking here.

Q. What are NJTV’s Membership benefits?

A. See membership levels for a description of what you will receive as an NJTV Member.

Q. I just sent you my renewal check. Why did I receive another renewal letter?

A. To save money for the quality programming you expect from NJTV, we print and send out renewal notices in bulk. This means that it takes several weeks for a renewal letter to get to you. As a result, your renewal gift and our letter probably crossed in the mail.

Q. I still have three months left on my membership. Why are you sending me a renewal notice now?

A. Because it’s so important that we keep our members, we start sending out renewal notices in advance of your membership’s expiration. If you renew early, you’ll still get a full year’s membership; your membership will be extended for a full 12 months from your current expiration date.

Q. I already paid my donation. Why did I receive an invoice?

A. Thank you for sending in your donation right away! Our donation invoice may have crossed in the mail with your check. Please disregard it. If you receive more than one donation invoice after mailing in your check, please email our Member & Viewer Relations Department and we will verify your donation payment.

Q. Does NJTV offer a discount membership for Senior Citizens?

A. If you are age 65 or over, you are entitled to full member benefits for only $25 per year. Please note that discount senior members are not entitled to thank-you gifts for their donation, but will receive a subscription to the monthly program e-guide. To make a discounted senior citizen membership gift, call us at 1.855.215.6588.

Q. Can I view my membership account information online?

A. Your membership account information is available to you only if you have ever made an online donation to NJTV. To view your giving history, make changes to your contact information, find out your expiration date and more, click here to log on to your online profile page. You will be asked for your username and password. If you can’t remember your username and password, our system will send you a reminder.

Q. How can I find out when my NJTV membership expires?

A. Your membership’s expiration date can be found in two places: on your Membercard, or, if you have ever made an online donation to NJTV, you can access your expiration date in your online profile by clicking here. You will be asked for your username and password. If you can’t remember your username and password, our system will send you reminders.

Q. How do I change my mailing address, phone number or email address online?

A. If you have every made an online donation, you can update your information from online profile by clicking here. You will be asked for your username and password. If you can’t remember your username and password, our system will send you a reminder. You can also email our Member & Viewer Relations Department.

Q. I lost my Membercard, how can I get a replacement?

A. Please email our Member & Viewer Relations Department and we will send you a new Membercard

Q. How do I contact NJTV with an inquiry about my membership that’s not answered here?

A. If you have a question not answered above, or want to contact us for any reason, you can email our Member & Viewer Relations Department.


Q. How can my company promote itself on NJTV or support a specific program?

A. Make NJTV part of your marketing mix and get your business in front of an educated, loyal audience while aligning with a local community-driven media outlet. To find out the many ways your company can support NJTV, its initiatives, special events and programming, contact Stephen Priolo, NJTV's Director of Local Sponsorship & Sales, either by email or by phone (609) 980-8500.

Working for NJTV

Q. I am interested in working at NJTV. How can I find out about employment opportunities?

A. Visit

Q. I would like to become an intern. Who do I contact about internship opportunities?

A. Visit

Subscribe to our E-Newsletters

Q. How do I subscribe or unsubscribe from NJTV’s email list or various email newsletters?

A. NJTV has a regular email newsletter. You can sign up for any of our email newsletters by visiting To unsubscribe from NJTV’s email newsletters, click on the unsubscribe link in the footer of any email we send you. If you are already an email subscriber, you can unsubscribe from your online profile by clicking here. You will be asked for your username and password. If you can’t remember your username and password, our system will send you reminders.

General Information About NJTV

Q. Where can I watch NJTV?

A. To see where you can watch NJTV in your part of New Jersey and the Tri-state area, click here.

Q. How can I find out more about NJTV?

A. Visit

Q. How is NJTV related to WNET, THIRTEEN and WLIW?

A. Learn more at

Q. How can I obtain a copy of NJTV’s Annual Report?

A. Visit

Q. Where can I find a schedule of meetings of the Board of Trustees?

A. Visit NJTV's Announcements page for postings about upcoming meetings

Press Inquiries

Q. I’m a member of the press. Who is my best contact for NJTV information and interviews?

A. We’re always happy to be a resource for the press. Contact Debra Falk, NJTV Communications by email or by phone 973.233.8862 (office) or contact WNET's main communications department by email or phone 212.560.3022.

Contact NJTV/Other Questions

Q. How do I contact NJTV?

A. Use our feedback form at